FAQs

Your Questions Answered

All about Cube Fine Art Services

Here are some typical fine art related questions that we get asked. If you can't find the answer here then we can help you over the phone, web or in person so just call, contact us or pop in.


Managed Storage

What are the specifications for the climate controlled environment?

We can offer bespoke storage conditions for your requirements. However in general cases, we maintain the facility at about 21 degrees Celcius and 50% relative humidity which are suitable for most fine art items without special requirements.

How is my artwork kept?

For storage without special requirements, our managed storage is maintained at conditions suitable for most fine art. For artwork with special requirements, we can offer a bespoke environment to ensure safe storage.

Is insurance covered by my storage fee?

Insurance is not included in the storage fee. Items stored with us must be insured. If you do not have insurance, we can provide this for you. Please speak with your storage concierge for details.

Are the units secure? Are they individually alarmed?

Our climate controlled storage has access control and is alarmed. Furthermore, only authorised staff are allowed to enter them for greater security.

Can I visit the storage units my artwork is stored in?

Sorry. The storage units have restricted access with only authorised staff allowed. However, should you need to view your artwork, it can be taken out from storage for your viewing.

Can I look over my artwork while it is in storage?

Of course. Simply let us know in advance of your visit so we can ready your artwork for your viewing.

Delicate Handling

What materials do you use to pack?

We only use breathable, non-toxic materials in our packaging. Depending on various factors such as size and weight, method of transportation and short or long term storage, we will assess the requirements and make the most appropriate recommendation on how to pack the artwork.

What type of packaging do you use for paintings?

Paintings are all wrapped in non-toxic tissue paper. Depending on various factors such as size and weight, method of transportation and short or long term storage we will make the most appropriate recommendation on whether further protective materials or crating of the artwork will be required.

How do you ensure that the artwork is properly transported?

Every time we move any artwork, we go through procedures and make sure that our team checks off all the important steps. These include ensuring that the artwork is properly packaged for transit/storage, the team takes necessary precaution in loading/offloading and careful driving in our air ride trucks for smooth delivery.

Expert Relocation

How do you ensure that the artwork is properly transported?

Every time we move any artwork, we go through procedures and make sure that our team checks off all the important steps. These include ensuring that the artwork is properly packaged for transit/storage, the team takes necessary precaution in loading/offloading and careful driving in our air ride trucks for smooth delivery.

What experience do you have with installing/relocating artwork?

We have extensive experience moving pretty much all sorts of artwork. An example of note was when we worked with some historic ship figureheads for the Hastings Old Town Museum which involved creating purpose built scaffolding to uninstall some of them.

Do you install/move large, heavy artwork?

We have extensive experience moving pretty much all sorts of artwork. If it can be done, you can rest assured that we will come up with the right solution for you.

Professional Installation

Do you install/move large, heavy artwork?

We have extensive experience moving pretty much all sorts of artwork. If it can be done, you can rest assured that we will come up with the right solution for you.

What experience do you have with installing/relocating artwork?

We have extensive experience moving pretty much all sorts of artwork. An example of note was when we worked with some historic ship figureheads for the Hastings Old Town Museum which involved creating purpose built scaffolding to uninstall some of them.